Returns & Refunds policy

What is your general refund policy?
As our product is perishable, baked and decorated by our skilled staff, our refund policy is as follows:

• All Deposits are non-refunable.

• If you do not pick up your order, we do not give a refund. If you need it at a later date, you will have to pay for both. We cannot resell any product that is not picked up by the customer.

• If there is a defect in your product please return it promptly, or the portion remaining, within 2 days of pick up. In this case we will provide you a proportionate refund for the amount returned if we determine there is a quality deficiency. We retain the right to judge our product quality for ourselves. You may contact us at support@tweettreats.co

• If you try one of our products and just don't care for it, then we hope you try something different next time; however, a refund will not be given.

• For Cookies, Cakes and Pie orders – Please be sure you want the item before placing the order. NO REFUNDS OR STORE CREDIT.

• No refund will be given ever for an amount in excess of the original purchase price regardless of circumstance.

• Tweet Treat reserves the right to modify its exchange/return policy at any time

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail support@tweettreats.co